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Florida · Demand Letter · Home Contractor

Florida Contractor Disputes: What the Law Gives You Before You Ever See a Courtroom

Florida's licensing laws are some of the toughest in the country. If your contractor walked off, did shoddy work, or wasn't licensed, a properly drafted demand letter can recover your money, and in some cases triple it. Here's how.

Statutory bad-faith penalty
$8K
Small claims court cap
6 days
Average time from letter to payment
85%
Of demand letters paid before court action

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What Florida law actually gives homeowners

Florida's contractor licensing framework is not a formality. It is a consumer-protection statute with real teeth, and those teeth are available to you before you set foot in a courthouse.

Fla. Stat. § 489.127 requires any contractor performing work with a value exceeding $1,000 to hold a valid license issued by the Florida Department of Business and Professional Regulation (DBPR). That covers most renovation jobs, virtually every roofing project, new additions, electrical and plumbing work, and large landscaping contracts. If the scope of work crosses that threshold and the contractor isn't licensed, the contract is not merely voidable. Under Fla. Stat. § 489.128, it is void and unenforceable from the start.

That distinction matters enormously when you're trying to recover money. A contractor holding an unenforceable contract cannot sue you for the balance. You, on the other hand, can sue for what you already paid, and if they failed to disclose their unlicensed status, Florida law allows you to pursue three times the amount you paid plus attorney's fees. On a $15,000 kitchen renovation, that is a $45,000 exposure for the contractor. That number, cited in a demand letter, tends to produce fast responses.

Even when the contractor is licensed, Florida law gives homeowners strong breach-of-contract remedies. If the contractor abandoned the job, failed to meet the agreed specifications, used materials other than what the contract specified, or caused damage through negligence, you have a direct claim for the cost to repair or complete the work. Florida courts apply standard contract-law principles: you're entitled to be put in the position you would have been in had the contractor performed.

How long you have to act

Florida gives you more time to pursue a contractor claim than most people expect, but the clock is real and it does run.

For written contracts, the statute of limitations is 5 years under Fla. Stat. § 72.011. For oral agreements, it drops to 4 years under Fla. Stat. § 72.01. The clock starts on the date the cause of action accrues, which for contractor disputes typically means the date the contractor abandoned the project, the date defective work was completed, or the date payment was made under false pretenses.

Separately, for construction-defect claims specifically, Fla. Stat. § 634.243 establishes a 4-year statute of repose running from the date of the original construction work. This is a hard stop on defect claims regardless of when you discovered the problem.

Here is the deadline that almost no homeowner knows about until it's too late: if the contractor wants to file a mechanics' lien against your property for alleged unpaid amounts, Fla. Stat. § 713.23 requires them to file that lien in the county public records within 90 days of the last date labor or materials were furnished. Miss that deadline by a single day and the lien right is gone forever. A demand letter sent promptly, before that 90-day window closes, puts you in a far stronger negotiating position. If the contractor is threatening a lien, your letter can arrive while they still have leverage. If you wait until after day 91, they've lost the lien option entirely and your position gets stronger still.

The practical advice is simple: don't let a year go by. A letter sent within the first few months of a dispute costs $129. A civil lawsuit filed years later costs considerably more and carries more uncertainty.

What you can recover

The answer depends on what happened and whether the contractor was licensed.

For a licensed contractor who breached the contract, your recovery is the economic cost to make you whole. That typically means the difference between what you paid and what you received: the cost to hire a second contractor to complete or repair the work, plus documented out-of-pocket losses like temporary housing if the job made your home uninhabitable.

For an unlicensed contractor, Florida law dramatically expands the potential recovery. If the contractor failed to hold a required license and did not disclose that fact to you, Fla. Stat. § 489.128 entitles you to treble damages. That is not a bonus on top of your actual loss. It is a statutory multiplier on the total amount you paid the contractor. Paid $8,000 for a bathroom remodel performed by an unlicensed contractor who never mentioned his licensing status? Your treble-damages demand is $24,000, plus attorney's fees.

There is one important caveat in the treble-damages statute. If you knew or had reasonable grounds to know the contractor was unlicensed, you cannot recover treble damages. In practice, most homeowners assume contractors they hire for significant work are licensed. If the contractor presented themselves as a professional, gave you a written quote, and didn't mention licensing, that is not a situation where a court is likely to find that you "knew." Verify the contractor's license status now, before you send anything, at the DBPR website. The result of that search determines which version of your demand letter you're writing.

Evidence you'll need before you send

A demand letter is only as strong as what you can back it up with. Gather the following before you draft anything.

The contract. If you have a written contract, find every version of it, including email threads that show scope changes, addenda, and any written change orders. If the agreement was oral, write down the key terms you remember and the date the agreement was made.

Proof of payment. Bank records, check copies, Venmo or Zelle transaction histories, or credit card statements showing every dollar you paid the contractor. Courts care about what actually changed hands, not what the contract says was owed.

Photographs. Dated photos of the work at every stage you documented it, and especially photos of the current condition if work is incomplete or defective. Take new photos today, before anything is repaired. Timestamps matter.

The contractor's license status. Search the DBPR license verification tool using the contractor's name and company name. Screenshot the result with the date visible. If the search returns no active license, that is evidence you'll use in the letter and in court.

Communications. Every text message, email, and voicemail that relates to the project. Don't delete anything. Print or screenshot them with timestamps. If the contractor made verbal promises that differ from the contract, any written confirmation of those promises strengthens your case.

Estimates for repair or completion. Get at least one written estimate from a licensed contractor for the cost to complete or repair the work. This is your damages number, not a guess. A letter that cites a specific, supported dollar amount is far more credible than one with a round-number demand.

Writing a Florida contractor demand letter

A Florida contractor demand letter does three things: it states the facts precisely, it cites the statute that applies, and it makes the consequence of nonpayment concrete. It does not editorialize, threaten in vague terms, or ask for sympathy.

The letter should cover:

  • Your identifying information. Full name, property address, contact information.
  • The contractor's identifying information. Name, company name, license number if they have one, address.
  • The factual summary. Dates of contract, scope of work agreed to, total amount paid, what was and wasn't delivered.
  • The applicable statute. For unlicensed contractors, cite Fla. Stat. §§ 489.127 and 489.128 explicitly. Name the treble-damages provision. For licensed contractors who breached, cite the contract terms that were violated.
  • The demand amount. A specific dollar figure. If you're asserting treble damages, show the math: "I paid $X for work that was performed without a required license, entitling me to $3X under Fla. Stat. § 489.128."
  • A deadline. Fourteen calendar days from receipt is standard and courts recognize it as reasonable.
  • The next step. State plainly that failure to respond by the deadline will result in a civil filing for the full amount claimed, plus attorney's fees where applicable. This is not a bluff. It is a preview of what happens next.

The tone is firm and factual. Do not name-call. Do not use the word "fraud" unless you can document it. A letter that reads like a precise legal instrument creates more urgency than one that reads like a venting session.

Send by USPS Certified Mail. Keep the tracking number. The delivery confirmation becomes part of your record if you end up in court.

If the contractor doesn't respond

Most contractors respond. A letter citing Fla. Stat. § 489.128 and naming a specific treble-damages figure is not something most people ignore, because the math is not in their favor.

If the deadline passes with no response or a flat refusal, the next step depends on the dollar amount. For disputes under $5,000, Florida's County Court handles small claims and the process is designed for self-represented plaintiffs. For amounts above that threshold, you'll file in Circuit Court, where the procedural requirements are more demanding.

If you haven't sent a demand letter yet and are considering going straight to court, pause. Florida judges notice whether the plaintiff made a good-faith effort to resolve the dispute before filing. A tenant who can show the court a certified letter that was delivered and ignored is in a stronger position than one who filed cold. You can file a Florida small claims case against a contractor after the demand letter deadline passes, with your certified mail record as exhibit one.

What to expect after you send the letter

Most recipients respond within the 14-day window. The responses fall into a few patterns.

Payment in full is the best outcome and it happens in a meaningful number of cases, particularly when the treble-damages statute is correctly cited and the contractor knows they weren't licensed.

A counteroffer is common. The contractor may dispute the amount or the characterization of the work. Evaluate the counteroffer against your documented evidence. A negotiated settlement that puts money in your account in ten days is often worth more than a court judgment that takes six months to collect.

Silence is also a response. If the certified mail was delivered and you've heard nothing by the deadline, that silence is documented. You have a complete record: contract, proof of payment, photos, DBPR search result, the letter, and a USPS delivery confirmation. That is a strong filing in either County Court or Circuit Court.

In rare cases the contractor responds with their own threatened lien. If their last day of work was more than 90 days ago, Fla. Stat. § 713.23 has already extinguished that right. If it's been less than 90 days, responding quickly with your demand letter makes clear that you're prepared to litigate and the economics of the treble-damages exposure make that threat less credible.

Sources & further reading

Primary sources

We draft from authoritative statutes and state-court self-help guidance. Every article on Sue.com links to the primary source so you can verify the citation yourself.

Frequently asked questions

My contractor finished the job but the work is terrible. Can I still recover money?
Yes. A contractor who completes work but does it defectively has breached the contract just as much as one who abandons the job. Your recovery is the cost to repair or redo the defective work, documented by a written estimate from a licensed contractor. Get that estimate before you send anything.
How do I know if my contractor needed a license?
In Florida, any project with a contract value over $1,000 requires the contractor to hold a DBPR license for the type of work being done. Go to the DBPR license verification website, search by the contractor's name and company name, and screenshot whatever the search returns. No active license means the work may be void under Fla. Stat. § 489.128.
I hired an unlicensed contractor but I suspected they might not be licensed. Can I still recover?
The treble-damages remedy under Fla. Stat. § 489.128 is not available if you knew or had reasonable grounds to know the contractor was unlicensed. You may still pursue the underlying breach-of-contract claim for your actual damages. The key question is what a reasonable homeowner would have known given the circumstances of the hire.
What if there was no written contract, just a verbal agreement?
Florida recognizes oral contracts for construction work. The statute of limitations for oral contracts is 4 years under Fla. Stat. § 72.01. Your demand letter can still cite the agreed-upon scope and price. Written documentation of what was agreed, like text messages, emails, or a verbal confirmation you recorded, strengthens the claim significantly.
Can the contractor put a lien on my house even after I send a demand letter?
They can attempt to if they're within the 90-day window under Fla. Stat. § 713.23. A pending dispute doesn't stop a lien filing. However, a lien filed by an unlicensed contractor is generally unenforceable under the same licensing statutes that void the underlying contract. If the contractor files a lien without a valid license, that action itself may give rise to additional claims.
Is $5,000 the limit for all Florida contractor disputes?
The $5,000 cap applies only to small claims court in Florida's County Court. For disputes above that amount, you file in Circuit Court, where the procedures are more involved. Most contractor disputes involving completed work, a partial job, or treble damages on a mid-size renovation will exceed the small claims cap, which is another reason a demand letter that resolves things before filing is the preferred path.
What does "attorney-reviewed" mean for my letter?
It means a licensed attorney reviews your letter for legal accuracy, correct statute citations, and proper demand language before it goes out. The letter is not signed by an attorney or sent on law-firm letterhead, but it has been reviewed for legal sufficiency. That is different from a template you fill in yourself with no legal review.

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