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ABOUT SUE.COM

Get to know who we are and how we help

What is Sue.com?

Sue.com is a platform that helps individuals and small businesses send certified demand letters and prepare for small claims court — without needing a lawyer. We make it easy to hold someone accountable when they owe you money or breach an agreement.

No. We’re not a law firm and we don’t offer legal advice or representation. We provide guidance, tools, and templates to help you take the first steps on your own.

Sue is for freelancers, landlords, small business owners, and everyday individuals who are tired of being ignored and want a cost-effective, serious way to demand payment.

Our demand letters are structured to be taken seriously and sent via USPS Certified Mail, which creates a formal, documented notice — a powerful first step before legal action.

We’ve been in this industry for years and have helped nearly 40,000 customers send over 60,000 certified demand letters.

Services and Packages

  • Professionally written letter based on your situation

  • Sent via USPS Certified Mail with tracking

  • Proof of delivery included

  • Turnaround in 24–48 hours

  • Available in all 50 states

  • Information on which forms to use based on your ZIP code

  • Filing instructions for your jurisdiction

  • Tips for how to submit forms to the court

  • Works in all 50 states

  • Helps you avoid common mistakes

  • Checklist of everything to bring

  • Example questions and answers

  • Courtroom behavior tips

  • Trial day walkthrough

  • What to expect before, during, and after the hearing

If your claim gets rejected or you want to escalate it, you can refile using the same account. We'll guide you again based on your updated info.

Yes. All documents are available in your dashboard after purchase. You can download, print, or save them for your records or for use in court.

About Getting Paid

  • During the intake form, we ask how you’d like to be paid. You can choose from:

    • Cash

    • Check

    • Cashier’s check

    • Money order

    • Zelle

    • Venmo

    • CashApp

    These details are added to your letter so the person knows exactly how to pay you.

If they don’t respond within 14 days, we’ll guide you through the next step: preparing for small claims court. You’ll get access to court-specific resources, instructions, and our trial prep kit if you decide to file.

Yes — in fact, more than 85% of our users report that they got a response, a payment, or a settlement offer after sending a Sue.com letter. Certified mail makes it real.

Not automatically, but you can easily log into your dashboard to resend another letter, upgrade to filing prep, or access support from our team.

We can't guarantee the outcome, but we can make sure your demand is clear, documented, and delivered in a way that gets attention.

Yes — when you file your small claims case, you can typically include your Sue.com expenses in your claim amount. Courts often allow you to recover filing-related costs if you win.

Roughly 50% of defendants never show up — which usually results in a default judgment in your favor. That means you can still win your case without having to argue it in front of a judge.

General Questions

  • Letters are usually generated and mailed within 24–48 hours of completing your order.

Yes! You can reach us 24/7 by live chat or email. Phone support is also available Monday–Friday, 10 AM to 5 PM CST.

Everything is stored in your dashboard immediately after purchase. You can view, download, and reprint your materials anytime.

Reach out through live chat or email — we’ll help correct it before sending your letter or preparing your court info.

Of course. Use live chat to ask anything before placing an order. Our team is here to help you feel confident about getting started.